If you lost your phone, you can migrate MEXEM Mobile Authentication (IB Key) to your new phone following the steps listed in the MEXEM Knowledge Base. In any other case, we ask that you request temporary account access by contacting MEXEM Client Services (Secure Login department) on the phone number best suitable for your location. For MEXEM Contact Information, please visit the MEXEM website.
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Any advertisement or communication concerning the distribution of derivatives falling within the scope of the Regulation of the FSMA of 26 May 2016 governing the distribution of certain derivative financial instruments to retail clients is not addressed to the Belgian public.